About TSA

Trusted Shop Agency is a directory built to help brands find agency partners they can trust — across TikTok Shop management, affiliate, creator, paid media, content production and commerce operations.

Why TSA exists

Choosing a TikTok Shop agency is one of the highest-risk decisions a brand or creator makes, and most of the information available is marketing written by the agencies themselves. TSA structures the same details for every agency — services, industries, locations, team, verification status — so partners can be compared on substance.

How we stay independent

Listings are researched and maintained independently of the agencies they describe. Placement and rankings are never sold, and verification confirms that a profile is managed by an approved representative — it is not an endorsement of quality. Experiences submitted by brands, creators, employees and contractors are moderated before publication, and every agency gets a documented path to respond publicly.

Who TSA is for

Brands sourcing a launch or growth partner, creators evaluating who they work with, and professionals researching an agency before joining. Agencies can claim their profile at any time to keep their information accurate.

What we will not do

We do not sell placement, ranking or verified status. We do not let an agency edit, hide or delete a review. We do not reveal an anonymous reviewer to the agency being reviewed. And we do not remove honest criticism because it is commercially inconvenient — a review comes down only when it breaches a published guideline.

Accountability

The rules we hold ourselves to are written down, versioned and dated. If you think we have applied them wrongly, every moderation decision can be appealed and every listing can be challenged.

Trusted Shop Agency is an independent platform and is not affiliated with TikTok or ByteDance.