Your experience matters.

Reviews on TSA are moderated and personal information is protected according to TSA's review policies. Start by finding the agency you worked with.

Relationships

Every relationship is rated separately

A brand experience and an employee experience are not the same thing, so TSA keeps them independent instead of blending them into one number.

  • Brands

    Campaign delivery, communication, reporting and results.

  • Creators

    How the agency sources, supports and pays creators.

  • Employees

    Day-to-day culture, management and professional experience.

  • Contractors

    Scope clarity, payment reliability and working relationship.

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TSA is building the first independent record of agency experiences in the TikTok Shop ecosystem. Have experience with an agency? Be the first to share it.

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Trust & privacy

How we handle your review

  • Moderated

    Every submission is reviewed against TSA community standards before it is published.

  • Protected

    Personal information is protected according to TSA's review policies. We do not promise untraceability — we promise careful handling.

  • Accountable

    Agencies can respond publicly, but legitimate feedback is not removed because it is negative.